Privacy Policy
Effective Date: 01/01/2025
Last Updated: 01/07/2025

This Privacy Policy describes how Oceanic Shift (“we”) collects, uses, and protects your personal data. We are committed to safeguarding your privacy and complying with the applicable data protection laws, including:

  • United Kingdom General Data Protection Regulation (UK GDPR)

  • European Union General Data Protection Regulation (EU GDPR)

  • California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA)

  • Personal Information Protection and Electronic Documents Act (PIPEDA - Canada)

  • Children’s Online Privacy Protection Act (COPPA) and UK GDPR-K

1. Who We Are

Oceanic Shift is operated by Gabrielle Gabriel, a Limited Company registered in the United Kingdom, trading under the name Oceanic Shift LTD

Contact:
Email: gabrielle@oceanicshift.com
Address: Scorrier Workshops, Redruth, TR16 5AU
Website:  www.oceanicshift.com

We provide coaching services internationally and craniosacral therapy services within the UK.

2. What Personal Data We Collect

a. Information You Provide to Us

  • Full name

  • Email address

  • Telephone number

  • Booking details (service type, session times, location preference etc.)

  • Information submitted through contact forms or emails

  • Health and wellbeing information (for therapy clients and collected with explicit, informed consent)

  • Testimonials or blog comments – any content you voluntarily submit.

  • Communication history – emails and messages you send us.

 

b. Information Collected Automatically

  • IP address

  • Browser type and version

  • Device type

  • Referring pages, time spent, and interaction data (via cookies and analytics tools)

3. Special Category of Data

We may process special category data — such as health or wellbeing information — only in the context of therapy services, under Article 9 of the UK GDPR and with explicit consent from you (or your legal guardian if under 13).

We do not collect sensitive data unless it is directly relevant to therapy and necessary for service provision.

4. How We Collect Your Data

  • Via contact forms and newsletter sign-ups on our Website

  • Through booking systems (e.g. Calendly)

  • Email or phone contact

  • Automatically via cookies, analytics, or session tools or third party analytic tools

5. Legal Bases for Processing

We process personal data only where lawful under:

  • Consent (e.g. to send newsletters, testimonials, process sensitive health information)

  • Contractual necessity -  to provide coaching or therapy services you’ve requested

  • Legal obligations (e.g. safeguarding, financial recordkeeping)

  • Legitimate interests (e.g. to manage our business, maintain website security, or improve our services (we will always balance your rights and expectations)

6. How We Use Your Data

  • To provide and manage services

  • To process bookings and communications

  • To send newsletters (with opt-in consent)

  • To respond to enquiries

  • To collect testimonials or comments (optional)

  • To comply with legal obligations

We do not use your data for profiling or automated decision-making that produces legal or significant effects.

7. Sharing Your Data

We do not sell or rent your data. We may share your data with trusted third-party processors:

Third Party Purpose Jurisdiction

Squarespace Hosting & email marketing USA/UK

Calendly Booking management USA/UK

Google Analytics Website analytics USA/UK

[Stripe / PayPal] Payment processing (future) TBD

Each processor is contractually bound to comply with applicable privacy laws and implement adequate safeguards.

8. International Data Transfers

Data may be transferred outside the UK, EU, or Canada. Where this occurs, we use:

  • Standard Contractual Clauses (SCCs)

  • Data Processing Agreements (DPAs)

  • Other mechanisms required by law

9. Data Retention

We retain data only as long as necessary for:

  • Service delivery

  • Legal obligations (e.g. financial records)

  • Professional recordkeeping (therapy: up to 7 years)

  • Newsletter and contact form data are kept until you withdraw consent.

You may request deletion of your data at any time, unless retention is required by law.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

Right Description

Right to Access Obtain a copy of the personal data we hold about you

Right to Rectification Correct inaccurate or incomplete data

Right to Erasure ("Right to be Forgotten") Request deletion of your data

Right to Restrict Processing Limit how we use your data

Right to Data Portability Receive your data in a machine-readable format

Right to Object Object to data use based on legitimate interests or direct marketing

Right to Withdraw Consent Withdraw previously given consent at any time

Right to Lodge a Complaint Contact your data protection authority (e.g. ICO in the UK, EDPB, etc.)

 

UK supervisory authority:


Information Commissioner’s Office (ICO)
https://www.ico.org.uk
Tel: 0303 123 1113

Under CCPA (California Residents)

  • Right to know categories of data collected

  • Right to access or delete personal data

  • Right to opt out of sale or sharing (we do not sell/share your data)

  • Right to non-discrimination

To exercise any of these rights, please contact us at gabrielle@oceanicshift.com

11. Security Measures

We implement administrative, technical, and physical safeguards to protect your personal data, including encryption, secure hosting, access controls, and contractually required compliance by third-party vendors.

However, no method of internet transmission is 100% secure.

12. Cookies and Tracking Technologies

Our site uses cookies and similar technologies to:

  • Analyse site traffic

  • Enhance site functionality

  • Facilitate booking tools and forms

You can manage cookie preferences via your browser or via our separate Cookies Policy [link to page].

13. External Links

Our site may link to third-party sites. We are not responsible for their content or privacy practices. We encourage you to read their policies separately.

14. Policy Updates

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised date.

15. Contact

For questions or concerns about this policy, or to exercise your rights:

Oceanic Shift
 gabrielle@oceanicshift.com
 www.oceanicshift.com
Scorrier House Workshops, Scorrier, Redruth, TR16 5AU